PRIVACY POLICY

1. Introduction

SEVEN CONTINENTS (“Seven Continents”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website at https://www.sevencontinents.com (“Website”).

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information.

2. Information We Collect

We may collect the following information:

Information You Provide

When you complete a contact form, request information, submit an inquiry, or otherwise communicate with us, we may collect:

  • Name
  • Company name
  • Email address
  • Phone number
  • Mailing address
  • Project details and specifications
  • Any other information you choose to provide

Information Collected Automatically

When you visit our Website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Referring website
  • Pages visited
  • Date and time of access
  • Website usage and interaction data

3. How We Use Your Information

We use personal information to:

  • Respond to inquiries and requests
  • Provide quotations and project information
  • Deliver customer service and support
  • Communicate regarding products and services
  • Improve website functionality and user experience
  • Monitor website performance and security
  • Comply with legal obligations
  • Protect our business interests

4. Marketing Communications

If you provide your contact information, we may send updates regarding our products, capabilities, services, projects, and promotions.

You may opt out of marketing communications at any time by:

  • Using the unsubscribe link included in emails; or
  • Contacting us directly.

5. Cookies and Similar Technologies

Our Website may use cookies and similar tracking technologies to:

  • Improve website performance
  • Understand visitor behavior
  • Enhance user experience
  • Maintain website security

You may modify your browser settings to refuse cookies; however, some website features may not function properly.

6. Sharing of Information

We do not sell personal information.

We may share information with:

  • Service providers who assist with website hosting, analytics, IT services, marketing, and business operations
  • Professional advisors, including legal and accounting advisors
  • Government authorities when required by law
  • Successors in connection with a merger, acquisition, or sale of assets

All third-party service providers are expected to maintain appropriate safeguards for personal information.

7. International Data Transfers

Because we serve customers globally and may use third-party technology providers, personal information may be processed or stored outside your province, territory, or country of residence. Where this occurs, we take reasonable measures to protect such information.

8. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes described in this Privacy Policy;
  • Meet legal, regulatory, accounting, or contractual requirements; and
  • Resolve disputes and enforce agreements.

When information is no longer required, it is securely destroyed or anonymized.

9. Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Withdraw consent where processing is based on consent
  • Request deletion of information where permitted by law
  • Make inquiries regarding our privacy practices

We will respond to requests within the time required by applicable legislation.

11. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any third-party sites visited.

12. Children’s Privacy

Our Website is intended for business and commercial audiences and is not directed toward children under the age of 13. We do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Revised versions will be posted on this page.